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Support Channels

Our goal is to provide quality services and technical support that exceeds expectations. Through various channels, we provide you with a timely response to your support requirement.

Our support services include:

Online Technical Support Site

http://support.qutip.com is a web-based support system that allows us always be at the service of our clients. It also makes it possible to incorporate all the issue passed to us by our clients into our upgrade and development process. The site enables our clients to:

  • Place, update, close and query status of support requests.
  • For urgent support requests, SMS messages are instantly sent to the responsible technical consultants and their managers.
  • Request product licenses and documentation.
  • View the latest product release information and plans for future releases.
  • Search for instant answers to common questions.

Telephone Assistance

Direct telephone access to our technical consultants for problems resolution and technical guidance.

Email Technical Support

E-mail our team at support@qutip.com

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